Questions & Answers

The following are some answers to Frequently Asked Questions concerning Single Sign On.

  What is Single Sign On (SSO)?
  Single Sign On Key Terms
  How do I change my SSO account (SSO User ID and Password)?
  What is a Challenge Response?
 

What is Single Sign On (SSO)?

GE Single Sign On (SSO) is a new Company-wide security and navigation feature designed to allow users to securely sign on and move between GE's web sites.

For access to this site:

  • You must register for an SSO account by clicking on the register link on the signon page and following the directions.
  • Once registered, you will use your SSO User ID and Password to sign on to the site.

As a security feature:

  • SSO allows you to set your own SSO Password that you may change online at any time.
    • Your SSO Password is a combination of letters, embedded numbers and special characters that you may reset only by answering three Challenge Responses that you establish (see What is a Challenge Response? for more information).

As a navigation feature:

  • SSO allows you to move between SSO enable web applications, without reentering your sign-on information.

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Single Sign On Key Terms

  • SSO = GE Single Sign On. See What is Single Sign On for more information.

  • SSO account = Your SSO account refers to your SSO User ID and Password. For access to this site, your SSO Password authorizes your access to the site.

  • Cookie = A cookie is a very small data file that is placed on your computer and is used to recognize you when you sign on or return to a site. As a security feature, the cookie is active only during your browser session or until you log off. Unauthorized users may use your browser to access your personal information if you step away from your computer without closing your browser or logging off.

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How do I change my SSO account (SSO User ID and Password)?

The Modify Account menu on the sign on screen allows you to update your SSO account at any time.

Simply select from the options in the menu and enter the required information. You will receive a system-generated email message confirming the changes you made to your account.

Please note that you are not able to change your SSO User ID, as it is a pre-assigned GE Identification Number.

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What is a Challenge Response?

Challenge questions are three special questions that you will answer during the SSO registration process. The answers you provide -- your Challenge Responses -- will be used as a confirmation if you need to reset your Password, so it is important that you remember the answers you provide during registration. Your Challenge Responses need only follow the guidelines for character length (outlined during the registration process). You are the source for the data you provide and it will only be used for Password reset.

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If you still have questions concerning GE Single Sign On please contact your local help desk.